Quality is the cornerstone of the development of the industry and the foundation of the survival of the enterprise.

Fengcheng adheres to the customer first business philosophy, has strict management and control service processes, and strictly follows the service standards to provide every customer with the perfect solution. We have a team of high-quality customer service consultants to provide you with 7*24 hours of online support, maximize the centralized deployment of resources, and ensure that every detail is taken care of.

Technical Support

We have launched a comprehensive demand receiving model, and a professional technical team provides online services around the clock. Customers can communicate with service engineers through multiple service response channels such as telephone consultation, email, fax, QQ, etc., without waiting in line, and quickly seeking solutions.

We provide full life cycle after-sales service support, and return visits to customers from time to time. We will actively provide guidance and optimization plans for customers according to the development process of each customer, so as to realize the close connection of gold customer service, expert engineers and product development departments. Meet the various individual needs of customers and achieve high-quality service guarantee.